HOW TO APPLY FOR CERTIFICATION LETTER
(LOST CERTIFICATE)
STEP 1 : Register an account at https://qmis.knec.ac.ke
STEP 2 : Log in with the credentials sent to your email
STEP 3 : Select Lost Certificate option from the menu
STEP 4 : Fill in the Index number, type of exam and year then click FIND
STEP 5 Attach the following MANDATORY documents :
- i) Copy of the lost certificate/Result slip ;
- ii) Both sides of your ID ;
- iii) Passport size photo ;
- iv) Police abstract ;
V) Confirmation from the registrar of persons consisting of 3 pages as follows :
- a) A confirmation letter ;
- b) Fingerprint page ;
- c) Back page with personal details.
This confirmation can be found at NSSF Building zh floor, Upperhill in Nairobi or sub-county registrar of persons offices for those outside Nairobi.
STEP 6 : Submit the application
STEP 7 : Wait for verification of the application
STEP 8 : You will receive an email notification to log in and make payment (replace SMS with email)
STEP 9 : Pay Ksh 5,220 and wait for your application to be processed
STEP 10 : Keep checking on the system to know the status of application.
Once the process is complete, you will receive an email notification to collect your certification letter from the KNEC offices.
Helpline : 0720741004/ 0732333566.
KNEC has automated the process of submitting examination related queries by clients.
GMIS Is accessible online and therefore clients do not need to visit KNEC offices physically to raise queries unless they are collecting documents generated after their queries have been resolved.
